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Joining lists on Twitter, does it work?

Posted by Really Good IT Solutions on October 1, 2010 in Social Media | ∞

If a list on Twitter has thousands of followers and it is related to your products, services or business expertise, great, join it.  You can then send your commercial emails out to thousands of potential customers.

Wrong.  Just think how this works in reverse.  Do you want to join the list and be on the receiving end of thousands of commercial emails?  You should not use Twitter to bombard people with blatant buy our products and services messages.  Connect, learn from your customers.  What are they saying about your products and services?  See a complain, do not ignore it.  Follow up, what is wrong and how can you correct it?

Support and build customer loyalty and then you will start to reap the rewards of social media.

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